Frequently asked questions
Where to collect the bicycle?
City Scoot shop located at 1 North Bridge Road, #B1-55/56 High Street Centre, Singapore 179094. (Our shop is Facing Singapore River)
What is the regulation for cycling in Singapore?
Bicycle can ride on everywhere. Footpaths, cycling paths and traffic roads but not highway/expressway.
Do I need to put on helmet?
Hemets are not mandatory to use, unless going on traffic roads. If you need one, we do have it for rental at a small fee.
Can I lock the bicycle up and visit places?
Yes, your bicycle comes with number lock for you to lock it up and visit places. Generally Singapore is a safe country, we have not loose anything after 2.5 years in the business. Just remember to lock it up securely. There is no rule to where it should lock it up, bicycle parking lots are everywhere in the city or just onto any thing but do not block the way of others.
Do I have to book in advance? Can i just walk in?
We serve walk in but advance booking is highly recommended to avoid disappointment. Book with ease of mind, we have 100% full refund policy. You may cancel the booking by calling, text, email at any time period to your collection time for a full 100% refund. No question asked.
I want to have a evening ride but you close at 7pm.
You may get our Overnight rental which starts from 5pm to the next day 10am. You can return during the night by locking it outside our shop.
I want to have a morning ride but you open at 10am.
You may just booked for the Full Day rental and let us know your prefered collection time. We will locked the bicycle outside our shop and give you the lock number for you to collect it yourself.
For credit card will be PayPal. If you do not have an account, you are able to select one time use by keying in your credit card details.
Free cancellation. 100% refund, No Question Asked.